Here's someone else getting it wrong:
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Talkin' 'bout my generation
05/13/02
KRISTI TURNQUIST
Demographics used to be as simple as 1, 2, 3. You had old people, middle-aged people and young people.
Well, wake up and smell the marketing report: That age breakdown is now as antique as a rotary dial telephone. We're living in the golden age of demographics, when the number of eyeballs that see a TV show, movie or ad are less important than how old those eyeballs are.
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Take the recent tempest on the tube, when ABC threatened to forcibly retire Ted Koppel and "Nightline" as the network tried to woo David Letterman away from CBS. It wasn't Dave's cranky personality ABC was lusting after. It was the promise of more viewers in the demographic sweet spot of 18 to 34, advertisers' favorite age group.
The demographics derby shows no signs of running out of gas. An ever-expanding fleet of consultants and specialists are hard at work, sifting data, studying buying patterns and issuing new and improved breakdowns of which demo slice is likely to buy this brand of jeans or watch that movie. Hard on the heels of coinages like "matures" (born from 1909-45), "baby boomers" (1946-64) and "Generation X" (1965-mid-'70s), comes "Defining Markets, Defining Moments: America's 7 Generational Cohorts, Their Shared Experiences, and Why Businesses Should Care" (Hungry Minds, $24.99, 363 pages).
Authors Geoffrey Meredith and Charles Schewe argue that society should be broken into seven "generational cohorts" that help explain why we are the way we are. "The understanding that we've come to from the work we've done," says Schewe, "is that what happens to us from external experiences or events that we share when we're coming of age, roughly from age 17 to 23, create values that stay with us all of our lives."
Schewe and Meredith's cohort seven-pack: Depression (born 1912-21); World War II (1922-27); Post-War (1928-45); Leading-Edge Baby Boomer (1946-54); Trailing-Edge Baby Boomer (1955-65); Generation X (1966-76); and N Generation (born from 1977 on). The previous, broader categories are off-target, Schewe says, because how much does a 57-year-old "mature" have in common with an 80-year-old "mature"?
What's behind this ongoing obsession with demographics? "For one thing, we've got better data than ever before," says Schewe, a 59-year-old member of the Post-War cohort. Technology has allowed companies to keep track of what you buy, how many kids you have, what their names are, and what they buy. Marketers crave this info and use it to send their message out courtesy of the ever-proliferating world of media, adds Schewe, who is a marketing professor at the University of Massachusetts and a principal at Lifestage Matrix Marketing, which helps companies target the over-50 group.
And to people who complain that such groupings reinforce stereotypes, Schewe has an answer. "We are all individuals, but look around at all the people your age." If you're a baby boomer, for example, "tell me they aren't into being youthful. Why is Botox so popular today? It would have never caught on with the Depression cohort, because staying young wasn't part of their values." You can agree or disagree with the descriptions of your particular cohort, Schewe says. "But I'll bet you say, 'Boy, I know lots of people like that.' " You can reach Kristi Turnquist at 503-221-8227 or by e-mail at kristiturnquist@news.oregonian.com.